What payment methods do you accept?

Answer:

We accept all major credit cards, such as Visa, MasterCard, American Express, Discover, Diners Club, and JCB. You can also conveniently make a payment through your existing PayPal, or Amazon accounts, by selecting these options at checkout. Also, we have financing options available, with convenience of low monthly payments and "Buy Now, Pay Later" options offered by Klarna, BlisPay and PayPal.

How can I finance my purchase?

Answer:

We partner with Klarna and Blispay to provide financing options for purchases. 

Klarna:

At Checkout/Payment Method, select: Slice it. Pay over time with Klarna. Flexible payment options are available. 

Just choose Klarna at Checkout

Blispay:

Click on Blispay ad below to be taken to Blispay website to complete the application. Blispay is currently offering No Payment, No Interest for purchases over $199 if paid in full in 6 months + 2% Cash Back. 

Additionally, 6 month no payment/no interest option is also provided by Paypal. At Checkout, select Pay by Paypal, and then look for Paypal Credit.

What if my order arrives damaged?

Answer:

Transit damages happen from time to time, and you will need to do the following. It is your responsibility to inspect the furniture at the time of receipt, document and photograph any deficiencies, defects, or damage, and contact our customer support as soon as possible. We will not be responsible for damaged freight, if the receipt is signed as accepted "in good condition". Remember, your signature indicates acceptance! If the transit-related damage observed after the acceptance of merchandise, the damaged merchandise may be returned for exchange, subject to freight charges and the replacement costs, if any, only if the customer contacts our customer support immediately following the delivery.  In all other cases, damaged merchandise will not be subject to return to, or acceptance by Classic2Modern.com

For more info, please read the Damage Information section in Refund and Return Policy.

Can I cancel my order?

Answer:

All orders may be canceled within 24 hours of placement or until the ordered products are placed in transit, whichever comes first. To cancel an order, please email us at info@classic2modern.com

Please note, that for the LTL shipments, we order pallletizing in most cases immediately after the order is placed. Securing your order on a pallet may take 1-2 business days. If the order is canceled after the item is palletized but not yet shipped, we may have to charge you $50 as we will have to break the pallet and restock the product.

How do I order an assembly service?

Answer:

This option is available at Checkout/Shipping Options. Additionally, if you have a special request, you can use Note to Seller space at the Checkout page, or just email us at info@classic2modern.com.

Can you guarantee a delivery by a specific date?

Answer:

All in-stock products in our store are typically shipped within 1-4 days after order is placed. We will provide you with the tracking info once the order is picked up by UPS/FedEx or LTL Carrier. The actual transit time depends on carrier, and distance to travel. We cannot control their routes and schedules, and you will have to track your order with the carriers directly. In some cases, we may be able to offer a guaranteed delivery by a due date for an extra charge, this service is offered by some of our LTL carriers. Please email us if you have a "guaranteed by due date" request, and we will work with our carriers to see what can be done.

How do I know my personal and credit card information is secure?

Answer:

We utilize industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. The complete security of transactions is guaranteed by Shopify POS processed through Stripe and Wells Fargo.