What if my order arrives damaged?

This is a highly unlikely scenario, but in a rare case of damage you will need to do the following. It is your responsibility to inspect the furniture at the time of receipt, document and photograph any deficiencies, defects, or damage, and contact our customer support as soon as possible. We will not be responsible for damaged freight, if the receipt is signed and accepted. Remember, your signature indicates acceptance! If the transit-related damage observed after the acceptance of merchandise, the damaged merchandise may be returned for exchange, subject to freight charges and the replacement costs, if any, only if the customer contacts our customer support immediately following the delivery.  In all other cases, damaged merchandise will not be subject to return to, or acceptance by Classic2Modern.com.

Can I cancel my order?

All orders may be canceled, with a $50 processing fee, within 48 hours of placement or until the ordered products are placed in transit, whichever comes first. To cancel an order, please call us at (888) 959-0967. 

How do I order an assembly service? 

When placing an order, please write your request in the Note to Seller space at the Checkout page. We will call you prior to shipping your order with the best possible quote. 

How do I know my personal and credit card information is secure?

We utilize industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. To verify our status, you can click on Authorize.net icon at the bottom of the About Us page, or at the Checkout page when placing your order.  


Please also read:

Shipping Policy

Terms of Service 

Privacy Policy

Refund and Return Policy

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